Refund policy

At SubconHealth, your investment in your performance matters. If you are not satisfied with your journey toward better rest, we’re here to assist.

1. Return Window You may request a return within 30 days of delivery. To be eligible for a refund, items should be:

• In their original packaging.

• Approved by our support team prior to shipment.

• Note: We encourage you to test the SubconHealth system for at least 14 days to fully experience the recovery benefits.

2. Non-Returnable Items (Hygiene & Safety) For hygiene and safety reasons, opened Essential Oil bottles are considered final sale and cannot be returned. Our performance guarantee focuses on the main system and the effectiveness of the overall recovery method.

3. Risk-Free Returns We believe in transparency. That’s why we offer:

• Free Return Shipping: We provide a pre-paid return label for all approved returns.

• No Restocking Fees: You will receive a 100% refund of the product price.

4. How to Start a Return All return requests must be submitted by email to support@subconhealth.com before sending any product back. Please include your order number and a brief description of your experience.

5. Refunds Once the returned item is received and inspected, we will notify you by email. Approved refunds will be issued to your original method of payment within 5-7 business days.

6. Damaged or Incorrect Items If your item arrived damaged, please contact us within 48 hours of delivery with a photo or video. We will arrange a priority replacement or refund immediately.